Some disabilities can be clearly seen.

Others – like autism, anxiety and chronic pain – are often less visible.

South Australians with hidden disabilities can now ride on our public transport system with more confidence knowing that 90 per cent of drivers working for bus operator Busways have joined the Hidden Disabilities Sunflower Initiative.

The company, which operates buses in Adelaide’s south, aims to soon bring that number up to 100 per cent, with fellow transport operator KDA announcing that all of its customer-facing staff are now Sunflower Friendly.

The Hidden Disabilities Sunflower Initiative is aimed at helping people with non-visible disabilities navigate public spaces with confidence.

By wearing a sunflower lanyard or pin, passengers signal their need for additional support, enabling staff and the public to respond with understanding and assistance.

The initiative allows passengers to request assistance without the need to disclose personal details, promoting a more inclusive environment.

One attendee at the recent 2024 Disabilities, Ageing, and Lifestyle Expo – attended by the Busways team - shared how meaningful the initiative was for her.

"I wear the Sunflower lanyard because I suffer from anxiety," she said.

"When I travel, the anxiety often leads to motion sickness, and I need to sit in the front seat for relief.

"Now, with Busways drivers trained to recognise the Sunflower, I won’t have to ask for help — I’ll know they’ll offer it when I’m wearing my Sunflower symbol."

Busways driver Simon Rice was keen to put his training into action.

"I was happy to complete the training for hidden disabilities because I know I can make a real difference in supporting those who need it," Mr Rice said.

Fellow driver Thomas Drought agreed, saying the initiative had already received positive feedback from passengers and the community.

"It’s a great initiative. Locals are excited to see this support in place, and we’re proud to be part of it," Mr Drought said.